Alerts & Notices

Services alerts from Science IT and Central IT (ITS)
  • Resolved: Outage
    This issue has been resolved, and phone service has been restored to normal functionality. Original Alert Information: PEOPLE AND LOCATIONS IMPACTED: All students, faculty, staff trying to call the Penn State Schuylkill Campus from a non-Penn State phone IT SERVICE(S) IMPACTED: Inbound voice calls from external phone lines (excluding Penn State Telephony Service) DATE AND […]
  • Resolved: Inbound and Outbound Voice services for remote Ag Extension offices, Mitel/I2 customers, will be unavailable
    PEOPLE AND LOCATIONS IMPACTED: All phone users at remote Penn State Ag Extension Offices IT SERVICE(S) IMPACTED: Inbound and Outbound Voice services for Mitel/I2 customers will be unavailable DATE AND TIME: Inbound and outbound voice services for Mitel/I2 customers will be affected from 5:00 PM ET on 1/16/2019 until 7:00 PM ET on 1/16/2019. NOTES: […]
  • Pinnacle will be unavailable
    PEOPLE AND LOCATIONS IMPACTED: Faculty and staff at all Penn State locations who have access to the Pinnacle application. IT SERVICE(S) IMPACTED: Pinnacle will be unavailable DATE AND TIME: Pinnacle will be unavailable from 05:30 AM ET 1/21/19 until 08:00 AM ET 1/21/2019. NOTES: The vendor will be performing maintenance on 1/21/2019 that will cause […]
  • Resolved: eDDS & PeDDS will be Unavailable
    PEOPLE AND LOCATIONS IMPACTED: All staff at all Penn State locations IT SERVICE(S) IMPACTED: eDDS & PeDDS will be Unavailable DATE AND TIME: eDDS & PeDDS will be affected from 03:00 PM ET on 01/15/19 until 05:00 PM ET on 01/15/19. TECHNICAL INFORMATION: This alert will be updated as new information becomes available. Penn State […]
  • Resolved: Outage
    Phone service has been fully restored. Penn State IT will continue to work with the vendor to identify the cause of the outage. Original Alert Information: PEOPLE AND LOCATIONS IMPACTED: All students, faculty, and staff at all Penn State locations IT SERVICE(S) IMPACTED: Phone services such as voicemail and phone queues setup through voicemail DATE […]
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